I have used Dashlane, for better or worse, for several years. All of the sudden it will not open on my PC; not from the task bar, nor the hidden icons, nor from the start menu. (it opens on my laptop!) What is going on? I thought I would re-download and all I got was a trashy computer game. You have competition. How can you treat a long term customer like this. Please provide a solution for me. Thank you Phil Barlow